FAQs for Independent Hoteliers

Any hotel that wants to grow without giving up control. From roadside to boutique, family-run to urban, small hotels are the perfect fit for our platform – with easy-to-integrate cloud-based management tools, including a modern PMS, smart pricing and operations automation and localized marketing – to help you scale on your own terms. 

Not at all. You keep your unique brand identity, and scale it through our hotel brand management and digital marketing for hotels. Our hotels are living proof that individuality and growth can go hand in hand – read more details here. 
 

All the expert, real-time help you need – both practical and technical. Founded on many years of expertise in running small and large hotels across all markets, the Mayfield team is highly experienced in local and global hotel marketing. With support tailored to your property and market, you’ll be able to capture year-round demand from essential industries (across 650,000 GDS (Global Distribution System) agents and OTAs (online travel agencies such as Expedia, Booking.com and Google direct). 

You’ll have a personal advisor, on hand for distribution assistance with our online booking engine for hotels, revenue management software and CRM for the hotel industry. And you’ll have access to advanced AI pricing tools, cloud PMS and automated check-in, to simplify operations and increase earnings using real-time demand data.

No. You stay in control of your hotel’s design and operations. We don’t enforce cookie-cutter rules or costly upgrades, allowing you to focus on your own hotel management booking system. To protect the value of your affiliation, we do require a minimum 3.5/5 aggregate Google review score. 

Mayfield fees are performance based, so we are focussed on your success. While most franchise chains apply hidden and complex fees, ours is simply a transparent performance fee based upon a percentage of your total revenue.  Partnering with Mayfield boosts your revenue in multiple ways, including automation to save on labor, technology to manage  and reduce housekeeping costs. 

Yes. We provide the highest speed direct connections to complete global distribution with over 650,000 GDS travel agents. Including; Expedia, Booking.com, Google Direct, and many other channels.

Most hotels are live within 30 days, using our cloud-based hotel management system and hotel front desk software. We guide you through every step of the process.

Of course – we’d be happy to connect you with current hotel partners so you can hear firsthand about their experience with our hotel systems and revenue optimization strategies.

The fees for joining Mayfield include an initial affiliation fee. Exact amounts vary by property size and location. Our pricing is transparent, with no additional fees for software like hotel reservation platforms, booking system PMS, or hotel check-in software.

Mayfield provides world class pricing technology and strategy advice to you on a daily basis. However, your hotel retains full control over its pricing strategy. We provide access to AI pricing tools, powerful hotel revenue management services and hotel revenue management software to help optimize room revenue and implement effective revenue management strategies – but all final pricing decisions remain yours.

No, we respect your hotel’s unique character and condition, so no renovations or upgrades are required to join us. We believe this approach helps maintain your property’s unique and authentic appeal.

Absolutely. We encourage all our hotel owners to adopt sustainable practices and take part in community programs that reflect local values. Participating hotels often receive support and recognition through our marketing and brand management efforts. 

Simply contact our team or fill out our inquiry form. We’ll assess your hotel based on key criteria, including property management system (PMS) capabilities, booking system integrations, and compatibility with online hotel property management software.

Yes, you can keep working with your trusted vendors.

Yes, absolutely. You have full freedom to delight your guests with personalized services and unique local touches, while improving the management of your customer relationships and bookings using hotel CRM systems and hotel reservation platforms. Our hotel partners tell us it’s the best of both worlds.